It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Find another carrier. WebOverview of Straight Talk Wireless complaint handling. Access My Straight Talk Bill and Settings Online By having this information in front of you during a chat or call, you may be better able to communicate your situation and achieve your desired outcome. Companies can ask for reviews via automatic invitations. After requesting the customer service team at Straight Talk to cancel your service, your request will take 24 to 48 hours to be approved. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. Sky river casino Sky river.com One of the worst yet.so called promotion and they gave nothing.. Elk grove Ca. Call Straight Talk customer service faster with GetHuman 800-876-5753 Customer service Current Wait: 25 mins (14m avg) Free: Skip Waiting on Hold Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Here are some common reasons you may be forced to cancel your Straight Talk subscriptions. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. If you need to see tips for WiFi connectivity, click here. After spending over 2 hours on hold they disconnect me. Advertisers above have met our Straight Talk OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. He said he was sorry but not allowed to once the ticket said it was denied. For the last few months I have had data problems, connectivity issues, cannot log in to website or app. Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? Called customer service and she did not help me at all. This phone number is Straight Talk's Best Phone Number because 115,920 customers like you used this contact information over the last 18 months and gave us feedback. Here are 8 tips for writing great reviews. Unsubscribe easily. Airtime minutes will be deducted plus the cost of the International call. Who is ED Magedson - Founder, Ripoff Report. Listen: OBR Straight Talk Episode 8, We Suck Again! While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. I was forced to accept the free Verizon sim. Please refer to the latest Terms and Conditions of Service at StraightTalk.com. Harris Teeter. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Yesterday one of our phones just stopped working (wouldn't turn on). They switched their phone towers to use Verizon towers and have no idea what the f they are doing. I had a fraudulent charge on my credit card account from Match.com. They had me factory reset my phone to see if that would help which obviously it never did, and now I need to set up my iPhone all over again including cellular. J.D. Straight Talk Press # three times. Still no service. This company is a total scam. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. We value your privacy. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. I would not go through this company again for all of king midas' silver. You need help? While Straight Talk does not have a specific family plan, it makes it easy to add lines to your existing service. Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. You can purchase the latest phones or keep your own to take advantage of the companys clear and consistent nationwide coverage. Track data usage in the app or from the home screen widget. I can't get pictures in my texts and they are no help after days of taking to them. Anyone can write a Trustpilot review. At this point youve probably tried calling Straight Talk Wirelesss customer service. Transferring Your Existing Straight Talk Service Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. If you are Straight Talk/Total Wireless customer or have a service plan provided by SmartPay, please call here: 844-663-1309 or email [emailprotected] You can now share news articles on your favorite social media channels. I am not alone in this and their Facebook page is full of similar issues. Walmart is the exclusive retailer of Straight Talk service, although it is possible to purchase Straight Talk service and devices through the company's website or telephone-based customer support. Someone called me back the next day like I requested, which was nice but I had to use a number that would incur a roaming fee if I were to use it. We then hung up. In my experience and for my needs Straight Talk worked very well for me. Your phone should be active within minutes; however the activation process may take up to one hour. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Straight Talk users call the company's customer service department for a range of reasons, including: Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call. Welcome to 611611, the text helpline. I had straight talk for years. Dial *#06# on your phone to find out what it is. Before we show you how to cancel your Straight Talk service, it is crucial to go over why you might want to cancel it, especially considering the quality of their service delivery. T-Mobile: Call 1-877-453-1304. | Jan 4th of 2023 lost all coverage and internet. All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! Does Straight Talk offer a refund after cancellation? Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. They refuse to credit my account and are charging me full price for another month without the service I paid for. Customer service is the worst, worst trained individuals on the planet. Straight Talk customer care can address many of the most common customer service issues experienced by wireless service users. *Refer to the latest Terms and Conditions of Service at straighttalk.com. My other carrier released my number which left me with no phone for 36 hours. ^FT I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. > Sign In / Reset Password. They are terrible! WebChat with one of our agents live. If your are able to make and receive calls, your Straight Talk phone is active.Keep in mind that upon completing the activation steps either through our website at www.straighttalk.com/Activate or through our Customer Care Center at 1-877-430-CELL (1-877-430-2355), you will be asked to place a test call to confirm that activation was successful. What are the reasons for cancelling the Straight Talk service? Chat with Support Call Directly Need guided support? Simply let him/her know that youd like to cancel your Straight Talk service. I accidentally threw my sim card away when switching to Visible. In total, Straight Talk has 4 phone numbers. By account information, we mean phone numbers, account numbers, login details, and more. Since these guys work around the clock, you can always reach them at your convenience and ask them to cancel your subscription. No customer service at all. I spent HOURS on the phone with customer service getting the same answer every time. Guess what! Navigate to the Support tab and click on Contact Us. When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. Terms & conditions, Privacy Central Its location on this page may change next time you visit. Verizon does not work well in this area, hence the AT&T sim card. You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. I am very upset that they would not honor the warranty that the phone was supposed to have. I was charged the full amount and then the next day lost phone and text service. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Even when they trouble shoot my son's phone he still can't do anything. I called to see what the deal was and spent 45 minutes on the phone with 3 reps. All of them asked my address. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Straight Talk We recommend that a Gmail account be created, if they don?t have one already, in order to take full advantage of what Android offers. I have been without service since 1/02/23. Privacy Policy. Some of the information you might be asked to provide include your phone number, the name associated with your account, the account number, and your PIN. Straight Talk It's not always clear what is the best way to talk to Straight Talk representatives, so we started compiling this information built from suggestions from the customer community. I can't say I've ever had to deal with a service rep but that's a perk ain't it? Consumers love to do business with someone that can admit mistakes and state how they made improvements. 30 minutes to sync email to your phone. My phone went straight into roaming with the new sim they provided and has been stuck in roaming for like 4 friggin days. Some phones on specific plans have hotspot capabilities. Our content is intended to be used for general information purposes only. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." Typically, the Straight Talk team will provide you with the details of how to return their equipment to them. There is no spot reserved for this router, you will need to check service availability for your address. Help is just text away. You have quick access to the information you need from the fly out Menu on the top left. Please keep sharing your experiences so we can continue to improve this free resource. WebAt Straight Talk, customer service is extremely important to us. There are many easy self service tips you can do to help you enhance your experience. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Activation If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. Check your balance, refill or manage plans and phones with our. The phone was bought 7 months ago (has a 1 year warranty). After converting to the Verizon sim, my line has shown "inactive" for weeks. Straight Talk is a carrier formed by the combination of Tracfone and Walmart. Straight Talk Straight Talk Wireless Coverage Map Sometimes, they might try to convince you to remain with them. See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. So I'm out money with no phone or service and thus far no solution offered. Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. She did not tell me anything that would help me or even tell me she could help me get the phone. You may have called before the Customer Care Center was able to Activate your phone. Walmart rep asked my address then recommended ST home internet. It's now been a day and half. Cleveland Ohio, XUC pro wrestling Xtreme underground club Xuc wrestling is a sham Dartmouth Ma, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Receive your unlock code via email. But I stayed on there three hours trying to get a phone for my husband. Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am. What the heck are yall doing Straight Talk I am so pissed and discouraged with you. Wasted half a day! Straight Talk is a reliable alternative to major cellphone providers. Priceline, I was at the Harris Teeter ( Store #136) in Wake Forest, N.C the other day where I was helped by the most knowledgeable and gracious employee I have e These include: Issues involving devices that must be repaired or replaced will have to be resolved either at a Walmart store or by mailing a device to Straight Talk's repair services. Straight Talk: Call 1-877-430-2355. All Rights Reserved. I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. Corporate Advocacy Business Remediation and Customer Satisfaction Program. There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. Will I be able to use my existing handset when I move to Straight Talk? Meanwhile, she said their is nothing wrong with my phone. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. Finally, click on the option for Chat Now and follow the prompt to reach a customer representative. The company offers a wide variety of phones, including budget phones that come free with a phone plan. My existing internet was down with no ETA and 3-days to even get a reply. Billing & Payment. I would leave 0 stars if I could. Straight Talk does not own their own cellular towers. Your Straight Talk phone uses the towers from one of these four networks. The $10 Global Calling Card must be combined with another Straight Talk Service Plan. Check running services and close unnecessary applications. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. Have an issue or a question search the site, Need help? Smart Pay items cannot be combined with other purchases. I absolutely hate Straight Talk! they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). I've had Straight Talk for 2 years now and I have not a single complaint about their coverage, their service or the price. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. Posted by nepaguy001. Information may be transmitted with a delay and may not reflect actual balances. This special promotion only allows one additional line to be added at a time. They are a SCAM!! I can call my son in Maui. Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands. You'll sit for hours waiting for help. I use the app to refill my monthly service and it always goes off without a hitch! When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change from time to time without notice. Copyright 1997-2023, Ripoff Report. To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. You have quick links to Refill, Activate Shop Plans and Shop Phones at the top of each page. Thanks SO much! You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. Calling customer support is useless. Only for personal use. He hung up. Please select which one you wish to keep. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. There are no hidden fees with Straight Talk, and there is no cost to activate your plan. Pre-order items cannot be combined with other purchases. We've come across 5 numbers locally that we can't call. South Los Angles California, Internet Fraud, Bank fraud,Withdrawing money without authorization, Online Stock Options Trading Educatonal Platform, Detective John Graves Detective John Graves Detective John Graves John Graves Illegal molestation of home, life, and livihood. Contact - SmartPay Lease to Own So if thats what you want, feel free to explore it. WebTo Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. Straight Talk When I FINALLY got a hold to someone they had the nerve to tell me that they cannot refund me my money. Have a Straight Talk question? WebFor your convenience, you can use the information and Straight Talk porting instructions below to get your Straight Talk account number and password. And yes, you also have the option to transfer the phone number to a different carrier. I have been with Straight Talk Wireless for 3 years now. Straight Talk is also branded as Tracfone and offers prepaid phone service. I have never experienced worse customer service in my entire life. The NEW $55 Plan will now provide Unlimited High-Speed Data. I never was able to get one. So I'm out money with no phone or service and thus far no solution offered. BasicTalk They asked if they could call me on a different number to troubleshoot. You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. Its slower data speeds may not work for people who use their phones for streaming. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE.