DECK 17. Lots of room for everyone. But if you're cruising The Haven, you're in for a special treat. CC Help Jenn This stateroom type features relaxing and luxurious spa decor. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. This butler serves all of The Haven guests, and is more like a suite-wide concierge than a personal in-suite butler. They are generally salaried employees and depending on the line may have a salary of between $2,500-$4,000 per month with tips adding to that number considerably. Your Butler will do lots of things over and above what your room steward will do, For instance, he/she can help you unpack, serve a full breakfast or evening meal in your room, and many other things. Voted "The Caribbean's Leading Cruise Line" 2013-2022 by World Travel Awards, This website uses cookies. Find the right card for you. The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. We enjoy eating in the restaurants more than we would the room. Meaning if you never use them or call them they aren't being productive. I have had 2 NCL cruises in suites. fortunately, we knew where to go and were very familiar with NCL, but had we been first timers, and had not researched, we most likely would have missed embark day lunch at cagneys. Norwegian Cruise Line launched a concierge desk exclusively for guests with reservations in the lines top accommodations, the Haven by Norwegian. Your daughter's Quinceaera is a special event in life. Look for the connecting stateroom icon. I will call him. Your butler will set up your suite to your specifications, serve meals personally in your room or on the balcony and sometimes accompany you to the theater to show your reserved seating on Evening Chic nights. Butlers will deliver fancy canapes, like foie gras terrine and crab legs, and upgraded turn-down amenities, such as a chocolate box. Disney Cruise Line offers four cabin categories with the creme-de-la-creme being Concierge. Cost includes $12.95 plus applicable local sales tax. If the ID card is bad it gets worse. .One family cruise we were in Cagneys. The service operates as a dedicated phone line, available Monday through Friday from 9 a.m. to 9 p.m. Eastern time, and can be reached by calling (855) NCL-HAVEN. All Rights Reserved. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. The largest city in Arizona, Phoenix is also one of the largest cities in the U.S and is home to over 1.5 million people.As a major transportation hub, Phoenix is a financial, cultural and economic center for the Southwestern United States and is also known for its performing arts, museums and events. Whenever you need the high-touch to make your cruise extra special, the Royal Genie is there to cater to you. Full Time, Part Time position. Here are some lines that have cruise butler services available: You really do enjoy the "star" treatment when you book an upgraded suite on Royal Caribbean. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Will you find yourself enjoying a Concierge escort to the reserved Suites Only seating in the theater, or will you be trying your luck in the casino? If people keep their expectations down a little things would be better for all. They also feature two bathrooms, two TVs, a living room with a pullman bed and a large private balcony. Pride of America cabins and suites | CruiseMapper They're pretty spectacular! Guests who are booked into Haven accommodations enjoy additional perks beyond those already mentioned! Guests will need to use their keycards in order to enter The Haven complex. Discover the worldin comforton Viking ocean cruises to Scandinavia, Mediterranean, Asia, Australia, the Americas or around https://www.travelweekly.com/Cruise-Travel/NCL-introduces-concierge-service-for-top-guests. Available to suite guests, the butler will also handle shoe shining, dry cleaning and bring coffee. For more cruise news, reviews and tips, sign up for TPGs new cruise newsletter. We planned on bringing his food up to him as it arrived. Every day you'll enjoy a delivery of specially selected treats, but if there's something you prefer feel free to let your Butler know so they can bring what you enjoy! Home Company Locations Phoenix Concierge Services. If you make friends on the cruise and want to invite them back to your cabin, your butler will arrange for a private cocktail party in your suite, complete with champagne and chef-prepared delicacies. Yacht Club suites also come with a personal butler available 24 hours a day. While west coast cruises have fewer options than what you might find in the Caribbean for instance, the good news is that in recent years we've gotten some of the newest and most luxurious ships at sea visiting our waters. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. As such, there is no specific guideline on how much you should tip your butler. Put your requests in but be aware that sometimes the service from them will not be instantaneous as they may be helping/serving another guest. With Europe-trained butlers, there is no request that is to challenging for them to handle. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. I only did it that time because he came to see me as he had heard from our steward and wanted to see if we needed anything. Over the next few days I noticed that he was going in or out of that room almost everytime we stepped out of ours. As you're sitting at breakfast you remember that you wanted to ask for extra ice in your bucket, and you don't want to forget again touch the button labeled Cabin Steward and voila! Watch the horizon glide by from expansive private balconies. In many ways, this is the case with cruise lines establishing a protocol for "prepaid gratuities" where only the stingiest guest would consider ways to remove the tips even though it is really the crew members wages that are for some reason labled as gratuities. After the party, they will clean your suite while you enjoy the ship. Are drinks packages worth the price? Your specially trained butler will book your spa appointments, arrange cocktail parties for your group and offer a complete tea service in your stateroom. What is the cost? Additionally, the typical cruise passenger that enjoys butler service is in a completely different financial category than the family of five packed into an inside cabin looking for every opportunity to save a buck. What Cruise Ship Butler Service Is All About Cruise ship butlers execute all sorts of tasks each and every day. You can book a Concierge-level cabin to unlock . Cunard Line has long since held the reputation for being the premier in British luxury, so it is no wonder that their butlers are so highly regarded by guests and critics alike. Sparkling wine, bottled water, and fruit on embarkation day (available to 2-Bedroom Villa, Courtyard Penthouse, Spa Suite, and Penthouse stateroom guests). scorpioncrawl, July 29, 2017 in Norwegian Cruise Line. Cruise ship travel is changing this year: 7 changes you can expect in 2023. Job in Phoenix - Maricopa County - AZ Arizona - USA , 85016. The butler is your personal host during the cruise vacation. Personally, we are happy to go on our own when they let you. This is an extra service charge implemented fleetwide (including on the Norwegian Pride of America ship). This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). What they can do though is virtually everything in between. Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. Many other mass market cruises offer butler service for parts of the experience, for instance, we had a butler for our private beach villa at Half Moon Cay while sailing on Holland America Line. Next morning I could hobble so was able to go to the restaurant albeit slowly. The current welcome offer on this card is quite lucrative. In simple terms, a concierge is in charge of assisting you with things outside of your cabin while a butler's domain is very focused on your cabin and its amenities. How much to tip NCL Haven staff? : r/Cruise - reddit They are usually specially trained, both by the cruise line and off-site when they attend "butler school." The magic starts before you even board the cruise. ), http://boards.cruisecritic.com/showthread.php?t=2518748&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2495216&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2395495&highlight=butler+request. Norwegian Cruise Line ncl concierge service ncl concierge service By rwallner, August 16, 2019 in Norwegian Cruise Line Followers rwallner 3 July 3, 2019 Michigan #1 Posted August 16, 2019. Spanning and impressive 6,694 square feet. Guests in the Grill-level suites enjoy high-end service, and are assigned personal butlers who do everything from serving champagne on your verandah to helping you put on your cuff links for a formal dinner. For an explanation of our Advertising Policy, visit. Ours is a mini spa suite by the way, Night night [emoji42], No butler or concierge for you. LauraS Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. It would be an awkward situation for the Concierge to escort every suite passenger on board. Concierge Job Phoenix Arizona USA,Real Estate/Property phone to call my cabin mates - it works ! Name of lounge: The Haven Lounge. Plates, glassware, setting up food, etc. Just like every other aspect of cruising, the butler service from one line to the next can be completely different. At a couple of the ports where lines were long to get on, many of the butlers were out working the line, looking for their guests. ft. Deluxe Owner's Suite with Large Balcony Sleeps up to 6. If anyone has given us outstanding service, we will tip extra at the end of the week. Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Cruising The Haven & Suites: Perks and Details (Part 2), Cruising The Haven & Suites: Perks and Details (Part 1), Expert Cruise Tips: 3 Specialty Restaurants Not to Miss on Norwegian, 3-Day Bahamas Round-Trip Miami: Great Stirrup Cay & Nassau, 7-Day Mexican Riviera Round-trip Los Angeles: Cabo & Puerto Vallarta, 7-Day Caribbean Round-trip Miami: Great Stirrup Cay & Dominican Republic. Your butler can also help with in-room parties. Along with the assistant butler or cabin steward, your cruise butler offers services ranging from prepareing your room, delivering room service, ensuring that your mini-bar is stocked correctly as well as coordinating other details such as dinner reservations, laundry service or even helping to book shore excursions. Not Haven, but never the less, butler service and had issues with 1 butler, but after talking over the issues with the concierge, the issues were corrected. Invitations to exclusive cocktail parties offered only to guests of The Haven. DECK 20. one night we stayed in to watch one and ordered pizza. Makes onboard reservations for everything from meals to child care to shore excursions. The Secrets of the NCL Haven Luxury Experience - Gary Tilkin second time, the couple in front of us had a problem with THEIR cards (they had been on a B2B) so they, we and half the suite guests behind us all got left behind. - you should always consider paying more if they did something special for you that made your cruise more enjoyable. Unwind in your own stylish space, featuring a living and dining area and the option of extra bedding to sleep up to four* guests. TPG is here to define the roles of these crew members and how they both can make your voyage a whole lot more enjoyable. Fine linens, feather duvet on stateroom beds, and a pillow menu. Planning a cruise for the coming year? Makes reservations for evening shows and other entertainment options. Related: Inside Regents new $11,000-a-night super suite. Help you plan and execute a cocktail party you host in your suite. For immediate help, please contact Heather directly: 630-779-9301 or : Why You Should Consider A Holiday Cruise This Year. The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. They will arrange speciality dining at your request, get you priority tendering when required. Do you need a concierge or a butler to have a fantastic cruise? Plus, a butler does way more than simply being your personal concierge since they are truely part of your overal vacation experience. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. Powered by Invision Community, Also I was told my last cruise they give you those cordless. Upstairs is an outdoor sundeck with padded loungers and clamshell seating. This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. Many cruise ships don't have any concierges or butlers at all. Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. Trained by the Guild of English Butlers, the butlers on Regent Seven Seas cruises are second to none. Mountains and beaches look so much better from a penthouse view. The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. Silversea, a luxury boutique cruise line, trains its butlers in England before deploying them to ships that sail to every continent on the globe. Started June 21, 2021, By Perhaps youll find yourself at one of the lounges enjoying some live music, or maybe you just feel like slipping into your pajamas and enjoying a quiet dinner en suite, delivered by your Butler? Hello all, my parents (90 and 77) still enjoy cruising. We never did dinner in our room - well, except for teen boy who I think had room service dinner and then "real" dinner with us at least twice, but I won't count that! I had no idea about the pizza. What's the difference between a cruise ship concierge and butler? While some butler services are more formal and reserved - as you might expect from a traditional English manor house, others try to be more fun and family friendly such as Royal Caribbean's Royal Genie. If youve cruised with Norwegian, you know the cruise line offers plenty of opportunities to vacation your way. For immediate help, please contact Heather directly: 630-779-9301 or : heather@flowvoyages.com. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. We have a young child so we wouldn't be asking for much, we simply asked for AJ for the kid it took 2 days for the juice but our neighbors got 3 meals a day in there room. In what way will a spa mini-suite on Bliss (M9) differ from a spa mini-suite on Escape (M9)? Serve a welcome glass of Champagne upon arrival to your cabin. Being a guest of The Haven with Norwegian Cruise Line means personalized service. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. While some cruise lines offer a personal, in-cabin butler, Disney's concierge is more of a service that concierge-level guests can access when needed. Listed on 2023-03-02. The Courtyard area has a mix of lounge chairs and seating for guests to enjoy. Last cruise. Passengers in a suite outside The Haven enjoy butler service until 10 p.m. daily. Relax with an incredible floor-to-ceiling view, and let the butler and concierge take care of the finer details. Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. I thought our room steward did the cleaning and turning down/making up. ft.*, you have space for up to eight guests. On the other hand, without a butler, once onboard you can call the concierge or visit the suite lounge and introduce yourself. Butler/concierge service: - Norwegian Cruise Line - Cruise Critic Community Terms apply to the offers listed on this page. You will be able to leave a comment after signing in, By Use them, and reward as appropriate. Norwegian Encore deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). From unpacking your suitcase to pouring your champagne our butlers are at your service, Champagne, custom selection of liquor**, fruit, bottled water and sodas, Sparkling wine, bottled water and fruit on Embarkation Day, Nespresso Coffeemaker and Tea Forte tea bags, Invitations to an exclusive breakfast and lunch, Specialty dining delivered to your suite from any restaurant (cover charges apply), Treats delivered right to your door each night, Bliss Collection by Norwegian pillow-top mattress, Fine linens, feather duvet and pillow menu, Plush bathrobes, slippers and oversized bath towels. They arrange shoreside dining, arrange for your port tenders or host an in-suite cocktail party for you and your selected guests. I do remember being told to gather around in the waiting area so they can update people on things, but then never really telling us anything. Butlers aren't run-of-the-mill cabin stewards. The help and assistance of The Haven Courtyard attendant, to take care of all guests needs, such as delivering drinks, fresh fruit, cold towels, etc. However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. The first thing right after checking-in (Registration) is a butler personal escort on board to your stateroom if. The Best Cruise Concierge Programs - Cruiseline.com Even if the ship is new, it is part of the adventure to find your way around, even when dragging our luggage. he got the biggest kick out of doing that for some reason, and coming back to the room to have the pizza there and waiting. ft.* complete with a double bed, double sofa bed, and a Murphy bed, your Family Suite can accommodate up to six* guests. The butler will deliver your multiple course dinner to your cabin, and book your shore excursions, specialty dining and entertainment seating. Here are a few threads that might help (some even with pics! By continuing to browse the site you agree to our use of cookies. Hotel. Suites & Penthouses | Norwegian Cruise Line Stay close to them with our convenient connecting staterooms. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. Your personal stateroom butler will unpack your luggage, pick up your laundry, pour glasses of champagne upon your arrival and serve you in-suite afternoon tea. At higher loyalty levels as well as various suite categories on most lines, guests will have access to a concierge who they can call to make reservations. Complimentary private transfer from pier to airport. The high annual fee is only worth it if youre taking full advantage of the cards benefits. Similarly, a butler may go into your room and set up a vase of flowers or a display of cookies, he (or she) isn't there to clean. There is another thread about tipping the Butler good luck with that one. reservations; show reservations and seating and other technical management issues. Related: 11 extra charges on cruise ships that will drive you nuts and what to do about them. It is a cruise ship not Downton Abbey. We also had no interactions with him on day 1 we asked for juice day 2 when he finally got us and he was never seen again only heard when he was presenting dinner to the neighbors. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. Booking a suite is a pricey endeavor but it can be worth it with all the perks you'll receive: an included premium beverage package, prepaid gratuities, $300 per suite onboard credit to spend on the ship any way you like, free Wi-Fi and a personal butler. Some people get great service, some just ok., some not very good. No. Onboard, you'll find a concierge at The Retreat, the special VIP areas of the ship -- indoor lounge and sun deck -- where only Concierge-level and suite passengers are allowed.
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