Staff were generally good and friendly, though several were very young and clearly needed more training/experience. KAYAK scours the web for all room deals available at The Grand Hotel in Torquay and lets you compare them to find the best rate for your stay. It is situated a brief stroll from Torre Abbey. Highlights at this beachfront hotel include a restaurant and in-room free WiFi. It has a private bathroom with a shower, a hairdryer and an individual toilet. No reviews found. Special requests can't be guaranteed and may incur additional charges. When there is only 2 people on the table that shouldnt be a hard task. If the system detects something that potentially contradicts our. Perfect location, polite staff, exceptional views of the sea. I really enjoyed every detail about my amazing 1 night stay here. Booking.com subsequently said that the matter could not be addressed by them and had to be taken up with the hotel! I thought, when the one waiter was free he would attend our table. Room VERY POOR And DATED. Lovely pool, parking onsite. We would stay again as the atmosphere was good it was convenient and although the breakfast was 15 each extra it was was good. The front desk is open 24 hours a day. For more comfort, dryers together with a separate toilet and showers are provided. Richardson Hotels Ltd. All Rights Reserved. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. When we booked we were impressed with the price and wondered whether there was a catch. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Everything was excellent and clean, I loved staff and rooms. Such poor service, not what I thought fitting for The Grand! A mere 800 feet away from this hotel, Mr. Cook serves European and British meals. Social distancing measures are in place and guests are provided with hand sanitizer. The room, even with the small window open to its maximum, was unbearably hot. Food in the restaurant was very good & breakfast was buffet style - could have done with some veggie sausages but it was delicious. Popular Hotel Amenities and Features Cleanliness measures at The Grand Hotel include enhanced cleaning, hand sanitizer for guests, social distancing, and contactless check-in / check-out. Fine dining, light bites and tasty snacks. This property accepts credit cards, debit cards, and cash. Staff at the reception can assist guests at any time of the day. Having Complained About Our Stay The Company That Apparently Oversees The 'Business' Totally Ignored Our Complaint. How much does it cost to stay at The Grand Hotel? Special requests are subject to availability at the time of check-in. England. No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. This property offers parking (fees apply). Charges for extra guests may apply and vary depending on the property's policy. At about 11pm we asked to order a sandwich in the bar only to be told that there was no food available at the bar, only room service. It seems that many of the reviews appear to refer to the same dates in February whilst I was there and I did notice there was a serious problem with checking in on the Saturday night. Finally, I also noticed that some people who have said they weren't at all happy with their stay, seem to have taken advantage of a 'Groupon' deal which appears to be very low priced. Restaurant 1881 - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurant 1881, which serves British cuisine and is open for breakfast, lunch, and dinner. No offer of an alternative room or an upgrade was offered as a gesture of goodwill, just constant Im sorry The bar staff were overworked and definitely underpaid for the crap they had to put up with, but all pleasant. All rights reserved. If you're travelling for work, we'll sort the most popular business travel features to the top of the filter menu so you can find them quickly. Private bathroom The hotel offers a full breakfast at the price of GBP15 per person per day . ****DO NOT STAY AT THIS OVERPRICED. This hotel offers canoeing, hiking and horse riding as well as cars hire services. Try again. *See fees and policies for additional details or extra charges, Rollaway beds are available for GBP 25.0 per day, Pets are allowed for an extra charge of GBP 20 per pet, per night, The seasonal pool is open from April to October. Central location so close to the train station, the town centre, Torquay, it was in a lovely area. By clicking accept you are consenting to cookies being used. Located near a train station, The Grand Hotel is a great choice for a stay in Torquay. 1st And 2nd Night Brought To Our Table 2-3 Times Items We Had NOT ORDERED. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Central location so close to the train station, the town centre, Torquay, it was in a lovely area. I really enjoyed every detail about my amazing 1 night stay here. With a private bathroom equipped with a shower and a hair dryer, rooms at the hotel also boast free WiFi. getting served any food, absolutely outrageous! Literally everyone sent their meals back after being served undercooked, freezing cold food. Those preferring to eat at the hotel can dine at the on-site restaurant, open for breakfast. It is an old building so we expected creaky stairs and dated decor in some areas. The bar / lounge area seems to have been been subject to refurbishment, and was extremely comfortable. The hotel also provides massage services, meeting rooms and laundry facilities. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. The Grand Hotel, Torquay (United Kingdom) - Deals & Reviews. We on this particular night were not the only table having the same issues of cold/ raw steak that was burnt on the outside. Not the best stay, however the Cher that we had booked to see at the Princess Theatre was great fun. Non-Residential breakfast 30 per person. One of the best massages ever - thank you Scott!! Very dated and in need of refurbishment. And we shall definitely be going back. Not a member? At which point a man carrying a tray with sandwichs on walked into the bar. Some meals not even being served and customers told after waiting 2hrs that now they would not be. On checking in, having booked a room, via Booking.com, that clearly and unequivocally stated that the room had a sea view and a balcony we were allocated a room on the 4th floor that was tiny and had no balcony. This is a room with 2 single beds. Respect the privacy of others. Ideally, we would publish every review we receive, whether positive or negative. The problem the hotel clearly have - along with many hotels these days - is that they were clearly very short staffed .and some of the .. shame really because to me this was all that sometimes let the hotel down. ): 40-min drive, 28.3 mi/45.5 km. Book The Grand Hotel, Torquay on Tripadvisor: See 3,708 traveller reviews, 1,532 candid photos, and great deals for The Grand Hotel, ranked #59 of 81 hotels in Torquay and rated 3.5 of 5 at Tripadvisor. The smoke-free property has a leisure club. The restaurant very misleading and a lot of improvement needed. There is an in-house restaurant, which serves a variety of British dishes. Yes, dry cleaning and laundry service are offered to guests. A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at The Grand Hotel. Located in proximity to Torre Abbey Museum and Gardens as well as Torquay Seafront, this comfortable hotel includes diving, hiking and bowling. Richardson Hotels Ltd. All Rights Reserved. Guests can work out at a leisure club and relax in a Spa. The lobby is nice and the bar but in some area's there needs to be attention paid. On asking for a different room and one with a balcony we were told that no other room was available and that there were no rooms with a balcony, despite it being very obvious from looking at the outside of the hotel that there are rooms with balconies. Rserver The Grand Hotel, Torquay sur Tripadvisor : consultez les 3 750 avis de voyageurs, 1 560 photos, et les meilleures offres pour The Grand Hotel, class n62 sur 81 htels Torquay et not 3,5 sur 5 sur Tripadvisor. Join now. the extractor fan too noisy to put on, the room was freezing despite a plug in radiator being on all night. We took our seats at a table, near to the central bar, and the two staff were busy briefly. The Compass Lounge at The Grand offers modern dining in a relaxed informal atmosphere, with stunning panoramic coastal views of Torquay. Will definitely stay again! Extremely quiet (at very end if corridor). The Fawlty Towers event was not known to us, had we been notified we would have booked elsewhere. Book directly & receive 20% off your stay. At 147 per person all in and the show was marvellous - real credit to the Cast and organisers. Prices are subject to change. It obviously didn't affect us as we arrived several days before - and I did feel sorry for those people who were clearly very, very inconvenienced. These fees and deposits will be charged at check-in, check-out, or the time of service. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. getting served any food, absolutely outrageous! Room types may vary. This hotel is situated in Torquay City Centre, just steps from Torre Abbey Sands and Corbyn Beach, and within a short walk of Torre Abbey. Pool view Relaxation is a priority in the thoughtfully equipped individually styled bedrooms and opulent themed suites, many of which offer entrancing views of the sheltered bay. When I asked if we could have one like that the barman said no and that the sandwich was on its way up to a room, that the man carrying it was just collecting cutlery en route to delivering it to a room. Private bathroom Relaxation is a priority in the thoughtfully equipped individually styled bedrooms and opulent themed suites, many of which offer entrancing views of the sheltered bay. This standard double room comes with satellite television. The most helpful contributions are detailed and help others make better decisions. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. We didn't have time, so stayed here only for 2 nights, though everything was amazing. This property has taken extra health and hygiene measures to ensure that your safety is their priority -, Destinations, properties, even an address, 1674130|2,1687990,1674130,1687860|3,1674130|5,1687860,1692660,1691080|4,1691080|2,1685250,1653460,1691080,1677620,1682020,1678140, Personal or sensitive information (e.g. This property confirms that disinfectant is used to clean the property. Our team checks each review posted on the site disputed by our community as not meeting our. Yes, Restaurant 1881 offers alfresco dining, British cuisine, and ocean views. Over 243 million reviews from guests after their stay. Many travellers enjoy visiting Torre Abbey (0.3 miles), Greenway (4.7 miles), and Friends Of Oldway (1.6 miles). Compass Lounge - Overlooking the ocean, this brasserie specializes in British cuisine and serves light fare only. We didnt receive our complimentary Prosecco and were told at the end, of the night that we should of received a voucher on check in. 37,297 were here. If you stayed at this property through Booking.com you can write a review. Attractively set in the centre of Torquay, The Grand Hotel features 4-star accommodation close to Riviera International Centre and Torre Abbey. After a false start the check in was good - nice lady. The Restaurant 1881 holds an AA Rosette for fine dining. Once you book, we'll provide details so you can contact the property directly. Upon Getting Our ACTUAL ORDER, Asked For Mustard. Dishes and Drinks in The Grand Hotel Restaurant features friendly staff wedding birthday party great service breakfast lunch great location beautiful view dinner anniversary beautiful interior live music meet friends outdoor seating Desserts biscuits scones cakes Drinks tea wine lager beer cider champagne coffee chocolate Dishes See all 22 ebookers Reviews "Lovley hotel will be back " More By a verified traveller on Wed 30 Nov 2022 Points Of Interest Torre Abbey Sands - 0.3 km The hotel offers a full breakfast at the price of GBP15 per person per day. Its a time to sit back, relax and enjoy the perfect Sunday. Are there restaurants at or near The Grand Hotel? Hotel Description. #5 Best Value of 6 Torquay Bed and Breakfasts Free Wifi Free parking 6. Lovely hotel & location & friendly helpful staff. Despite contacting customer service and making them aware of these issues, not even an acknowledgment that they had received a complaint was noted. We use cookies to personalise content, understand how visitors use our site, provide social media features and relevant ads. The beach is within a stroll from the accommodation. And we shall definitely be going back. Named after the year that The Grand was founded in Torquay, our 1881 Restaurant is elegant, and AA Rosette awarded with our talented chefs using the best local seasonal and regional ingredients to bring you the freshest dishes. The seasonal pool is normally open from April until October. The Grand offers warm and welcoming hospitality, in comfortable surroundings as befits a 4 star hotel in Devon. I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. The employees were pleasant and exceptional. A 2 Star Establishment Would Have Done FAR BETTER. DO NOT STAY THERE AS YOU WILL BE VERY DISAPPOINTED. No management or staff taking responsibility for the poor or lack of service. Now I have to use a Manual. ****DO NOT STAY AT THIS OVERPRICED. The Grand Hotel first opened in Torquay in 1881, in response to the Great Western Railway's expansion into the South West. Lovely views from the bar area as well. The Grand Hotel is on Corbyn Beach in Torquay City Centre, a short 3-minute walk from Torquay Station and 7 minutes' walk from Torre Abbey. Ask for a refurbished room and don't be fobbed off. However some parts of yhe building are in great need of modernisation. In 1926, it was one of the first hotels in the UK to install central heating. Check your booking confirmation email to find your booking number and PIN. We arrive at 14:30, with a check in time for 15:00 so we waited in the bar and expected a call. providing unbeatable availability and rates, meeting reliability and quality standards, Westgate Resort And Casino Las Vegas Nv 4*, The Grand Hotel, Torquay (United Kingdom) - Deals & Reviews. Sea Front, Torbay Road, Torquay, Devon, TQ2 6NT. The Grand Hotel 126 PHOTOS & VIDEOS Outdoors Room The Grand Hotel Torquay, Torquay | 2-3 minutes walk to Torquay Station Hurry! Claim your listing for free to respond to reviews, update your profile and much more. While year-round leisure facilities are on hand in the gym, heated swimming pools, Jacuzzi, sauna and treatment rooms for some essential extra spa pampering and make for a memorable stay. The closest major airport to The Grand Hotel is Exeter (EXT-Exeter Intl. Tripadvisor performs checks on reviews. There are no reviews that match your filters. Pets allowed on request. By clicking accept you are consenting to cookies being used. My wife and Is recent stay at The -not so - Grand Hotel was quite one of the worst hotel experiences of my life. The radiator in the bathroom was extremely hot and could not be turned off. At breakfast there was still dried food on the plates that were put out for the hot breakfast, lipstick stains on the glasses for juice. The food (being rather 'lazy' we ate in the hotel restaurant every night) was surprisingly good. Would absolutely not stay again. The tuna appeared to have escaped from its sandwich leaving behind just a trace of its presence. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. Does The Grand Hotel offer free cancellation for a full refund? The hotel has 132 bedrooms and 4 floors. 5*, Thank you very much for taking the time to review your experience with us today, we are delighted to hear that you enjoyed your cream tea. Attractively set in the centre of Torquay, The Grand Hotel features 4-star accommodation close to Riviera International Centre and Torre Abbey. Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant. The Grand Hotel 3,748 reviews #62 of 81 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel Check In / / Check Out / / Guests Contact accommodation for availability. Staff helpful Location good. They take a card on check in which they charge with 100 deposit which gets paid back after 5 or so days , despite not owing anything on check out. The room was nice although the bathroom was not very well cleaned. Contactless check-in and contactless check-out are available. Stayed for 14 nights and was impressed by this pet-friendly hotel. We were renewing our wedding vows after 30 years of marriage so wanted a very personal service and wedding breakfast and this was. We liked the hotel, staff and location, it's nice place to visit. Payments made by partners impact the order of prices displayed. Everything was excellent and clean, I loved staff and rooms. Yes, paid private parking on-site and street parking are available to guests. Tell us! Booking not found. See more questions & answers about this hotel from the Tripadvisor community. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. The Grand Hotel, Torquay, is a four star hotel in Devon and is situated on the seafront at the heart of. Dining This hotel is home to a restaurant and a bar/lounge. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Efficient and affable staff who were always there to help. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Fancy receiving the latest offers to your inbox? However, I do know that the management were extremely embarrassed that there was a complete 'cock up', and I heard them saying that they were ensuring that it does't happen again. We regret not bringing swimwear and didn't get chance to take advantage of the pool. There was a problem loading the reviews. Our delicious lounge menu aims to reflect both our location in the bay and our head chef's passion for local produce, using seasonal flavours and letting local quality ingredients do the talking. This 4-star hotel is 1.7 mi (2.8 km) from Paignton Beach and 2.5 mi (3.9 km) from Babbacombe Model Village and Gardens. To aid an efficient service, menu items cannot be modified. Own or manage this property? In the evening, guests are welcome to wind down in the lounge bar. We didnt receive our complimentary Prosecco and were told at the end, of the night that we should of received a voucher on check in. Bath Review of The Grand Hotel Reviewed 8 October 2021 via mobile Not only did the hotel lie and use photographs of rooms that you don't stay in but the house keeping staff found my toothbrush and instead of informing the hotel staff they stole it and quiet clearly changed the head on it? Finally, before writing this review I looked at others online it could almost be a completely different hotel that some people are talking about! When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether its just a rating or contains comments as well, etc.). A wide selection of eating options are also available close by. Search for The Grand Hotel discounts in Torquay with KAYAK. the extractor fan too noisy to put on, the room was freezing despite a plug in radiator being on all night. Enjoy amenities like a seasonal outdoor pool and a garden. It was a fairly short menu, but I always think its best to keep it short and serve fresh food (which this definitely seemed to be) rather than an enormous menu with most dishes frozen. Yes, there's a seasonal outdoor pool and a children's pool. Torquay Railway bus station is located 5 minutes away from The Grand Hotel on foot. Request a copy of our Wedding Brochure for the Grand Hotel in Torquay. Indoor pool, Spa and wellness center, Fitness center, Check in anytime after 3:00 PM, check out anytime before 11:00 AM. importing http://www.orbitz.com/Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, There was an error importing /Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, 2023 Orbitz, LLC, An Expedia Group Company. The onsite bar is good, the barmen offers hot drinks. Private bathroom Recently back from a five day break in the Grand Hotel, in Torquay. Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. We did the Groupon deal which advertised spa facilities, there is literally a tiny pool which was freezing cold, we got in and got out after 5 minutes, def not the relaxing afternoon we had planned. It made my trip to Torquay a great experience. Number of rooms: 132. I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. The room can best be described as threadbare, being worn and faded with old cheap furniture and a horribly faded and stained old carpet. We on this particular night were not the only table having the same issues of cold/ raw steak that was burnt on the outside. Compass Lounge - Ocean-view brasserie specializing in British cuisine. There are similar hotels available. The Grand Hotel, Torquay, is a four star hotel in Devon and is situated on the seafront at the heart of the. A Range Of Magnificent Function Rooms DISGRACE TO THE WHOLE HOSPITALITY INDUSTRY *** . The Grand Hotel in Torquay was evacuated after reports of smoke rising from the basement spa. The window didnt close properly or lock. In my opinion for a 4star advertised hotel appalling service over all and a very disappointing stay. The room, even with the small window open to its maximum, was unbearably hot. South Beach Haven B&B Show Prices Bed and Breakfast 6 reviews #6 Best Value of 6 Torquay Bed and Breakfasts There are no more properties that match all of your filters. Are any cleaning services offered at The Grand Hotel? This standard twin room comes with air conditioner. Self parking costs GBP 10 per night. Please fix the following errors to continue: Find a cheaper hotel within 24 hours of booking and we will refund the difference. What are some restaurants close to The Grand Hotel? Extremely quiet (at very end if corridor). The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. Premier Inn Torquay Seafront hotel: Good value - See 3,241 traveler reviews, 487 candid photos, and great deals for Premier Inn Torquay Seafront hotel at Tripadvisor. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Fee for English breakfast: approximately GBP 18 per person. Couldnt fault the bar area and bar staff, nice and relaxing. Claim your listing for free to respond to reviews, update your profile and much more.