Rock Woven Outdoor Pant. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! Lancashire Check out what 59,340 people have written so far, and share your own experience. Once you've placed your order, standard delivery takes between 2 to 4 working days to arrive. Ordered some trainers at 10.30pm amd paid for next day delivery. We need your email address to verify that your review is genuine. Footasylum has collected 369 reviews with an average score of 1.86. . Paying out money for nothing but stress, Not happy, my son purchased with his birthday money a Nike tech Fleece hoodie & joggers from Dundee shop, price tag said 95 for the hoodie but he was charged 110, told they just haven't repriced yet! Popular Christmas FAQ Having always been passionate about writing, shes written for websites, newspapers and magazines on a variety of topics, from jewellery and culture, to food and telecoms. Great sale and super quick on delivery. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. 20% off selected items with this Footasylum discount code. I was taught to value customers, no matter what job I was in. Perfect from start to finish. Replies to negative reviews in < 24 hours. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Hey Karl!Thanks for taking the time to leave us a review. AnswerThePublic listens into autocomplete data from search engines like Google then quickly cranks out every useful phrase and question people are asking around footasylum on 01 Feb. It's a goldmine of consumer insight you can use to create fresh, ultra-useful content, products and services. Just noticed that the box they have sent them in isn't for the correct trainers. In just a few steps, we'll have it sorted. Check out what 59,467 people have written so far, and share your own experience. Thank you so much. We hope to see you shopping with us very soon. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. One very disappointed son this Xmas! Suggested companies are based on peoples browsing tendencies. Asked for a pair of trainerscould not even tell what the guy said. As we were waiting for our trainers to come up, they constantly were putting their hair right, their clothes right, stopping infront of every mirror to check themselves out, adjusting make up. Will not use again. Founded in 2005, Footasylum is a subsidiary of JD Sports and has grown into a popular destination for the latest footwear and athletic apparel. Hey MattThanks for taking the time to leave us a review. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. Next time it will be JD SPORTS for my next purchase. If valid, the page will refresh and your total will be updated accordingly. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Footasylum processes its orders very quickly so theres a small window in which you can cancel your order and stop it from going out. How are you today? Still not received a single item after contacting them numerous times, promises of next day deliveries, but still no joy! I ordered an item with Christmas delivery on 20th December and received an email confirmation. This manager needs to be sent on a customer service management skills due to his rudeness and no customer service satisfaction what so ever. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Received 2 small refunds for I don't know what! Why have i been rejected for my return as the item was faulty? Shocking company - bought two items trainers and sliders order value 100.28 never received. 299.99. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. All rights reserved. We hope to see you shopping with us very soon. The app also has a smooth checkout process with good delivery options which is available to over 60 countries. Avoid this store at all costs. Code Expires. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. In November 2022 I placed an order with FootAsylum and it never came. I ordered an item with Christmas delivery on 20th December and received an email confirmation. Would you like to add a photos or videos? Footasylum sells the latest trainers and clothing from a wide range of popular sports brands. Bought a pair of Boss trainers at the end of November 2022. After 6 attempts to chase delivery of my item, I have finally just been informed the order was cancelled on the 23rd. Yes. The lines are open from08:30 - 19:00. Get Discount. However, i just received an email stating evri are expecting a parcel from footasylum which could be the trainers i returned due to them being faulty. Delivery to Australia was super cheap and very very fast! If you don't like it, leave. If you don't like it, leave. A quick call to Terry and he rectified the problem, I wish I had lifted the phone sooner, honestly, what a nice guy and thanks to him, my family and I can continue to kit ourselves out in our favourite shop!! Manners cost nothing. Disgusting service.I was in the Meadowhall store today and I have never been so appalled at the customer service I received. Treated myself to some new trainers and jogging bottoms in the sale! Click the 'Copy' button to copy it. Great sale and super quick on delivery. Order placed Sunday afternoon and delivered Monday afternoon. Has anybody else been caught out with this variation of footasylums terms and conditions relating to returns over the Christmas period. Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. Claim your profile to access Trustpilots free business tools and connect with customers. This time, however, when I ordered, their courier choice was Yodel. Ends: Mon 6 Mar 2023. One star as there is no 0 stars. Looks like they have found the nearest spare tatty box to send them out in. my issue with this is that you are only informed of this variation after you have paid for the item in the first place so at what point do we get to object to this term. Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. Our 16 year old son made a two bus 18 mile return journey only to have this pointed out by the assistant. My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. "No returns or exchanges will be accepted between Monday 26th December to Wednesday 28th December". Due to a fault with my Klarna I contacted Footasylum through whats app on numerous occasions. I would definitely recommend and will be a returning customer. A quick call to Terry and he rectified the problem, I wish I had lifted the phone sooner, honestly, what a nice guy and thanks to him, my family and I can continue to kit ourselves out in our favourite shop!! Please provide a valid proof of purchase. Hey Getta,Thanks for leaving us a great review. Ordered some trainers at 10.30pm amd paid for next day delivery. The lady at the till was no better. Wore them only half a dozen times and the suede covering split along the line of the little toe crease. That is great news about the fast delivery.We hope to see you again very soon. Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. To break them up politely to ask for helpit was like I had sowrn at them. - Rebecca Jones, posted 1 year ago Shopping & Fashion Clothing & Underwear Shoe Store Footasylum Footasylum Reviews 59,796 Great 4.0 VERIFIED COMPANY www.footasylum.com Visit this website Write a review 4.0 total Filter : Most relevant CL Clare 18 reviews GB 7 hours ago Perfect from start to finish Perfect from start to finish. We had to ask him 3 times just to make sure, because he would just mumble something and walk off. Companies can ask for reviews via automatic invitations. Been trying via live chat, what's app and calling HQ. Package allegedly dispatched on 11th December and now reported as list in transit! Strengthen your review by uploading photos & videos. A simple full refund is all I wanted from the first time I was messed around!! That's because you can return Nike online orders, including custom Nike By You sneakers, for any reason within 30 days of purchase (some exceptions apply). Giving one star so I can leave this review. They have scribbled size 7 on it. Stay ahead of the game with the latest trainers and clothing from Footasylum. International Returns Most Popular Email and text communication was prompt and efficient. 2023 Trustpilot A/S. Shocking customer service, an item was missing from my parcel and all they kept saying was that they had cctv footage of the item being packed and could not resend it.Disgraceful how they are able to operate. Restrictions apply. 10/10 will not be using footasylum again. Disgusting service.I was in the Meadowhall store today and I have never been so appalled at the customer service I received. sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. * One or more of these files was not uploaded due to an invalid file type. I brought some trainers and returned them just before the 28 day period which was allowed for returns. Ends: Tue 28 Feb 2023. Trying to get through tocustomer services horrendous, gave me the number to generate the return labelat Asda and it didnt recognise this.The Whats App message sent on the 12 January has still not been read and Klarna have reinstated the payments, so we are left with a pair of shoes that dont fit. "No returns or exchanges will be accepted between Monday 26th December to Wednesday 28th December". Scam Taking money for items not In stock And will financially gain due to it Trade and standards needing looking into you incompetent fools. If youre a regular Footasylum shopper and want unlimited access to the latest news and products from top sports and fashion brands, the Footasylum app is definitely worth a download and its free. Hey Cheryl Thanks for leaving us a 5* review we really appreciate it. Although the guys were lovely and well mannered, they couldnt seem to resolve my problem. Order placed on Monday standard deliver paid for and the parcel arrived the next day. Simply follow our returns portal link below. Within 5 Days. Ordered almost 400 worth of clothes for my son on the 12th of December! All students enjoy 10% off at Footasylum. That is great news about the fast delivery.We hope to see you again very soon. When you hover over the mens, womens and kids' dropdowns, youll see Featured on the right-hand side. This arrived within only two working days and all items were delivered intact and all there. Over 90 off RRP. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Got them cheaper than any other website. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! First and last time I will use this company. Discover the gadgets you never knew you needed, In-depth reviews and new tech explanations. Date of experience: 18 December 2022 We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. Absolutely shocking customer service, Hi Mark,Thank you for taking the time to leave us a review.I'm sad to hear that the shorts were too large and you had to wait for your return to be refunded.I can see this has been refunded, for you.We do have to advise 10 working days, but normally refunds are much quicker than this!Thanks,Shan. "I was totally abused in Speke store by the manager Chris he is totally disrespectful and the discrimation and lack of empathy from this manager towards disabled is absolutely shocking I hope this man doesn't face the public every day his attitude is awful try and do an exchange with the reciept yes that is right with the actual reciept this man terrorised me infront of members of the public while I accompanied my disabled sister there absolutely shocking behaviour from a manager of a store im Totally gobsmacked of his behaviour most arrogant man I have ever had to deal with massive chip on his shoulder because his staff member give me wrong information he then proceeded to abuse me I've posted his picture please beware of this man when shopping at the speke store", "Do Not use this company \r\nordered shoes on 3\/5\/22 on line as a birthday gift - gifted on 19th May ( actual birthday ) but shoes too big and tried to exchange in Westfield ( told not possible as paid by PayPal)\r\n \r\nDidn't have next size up so had to order something else on line as wouldn't give credit note ! Find out how we combat fake reviews. All items must be returned in their original boxes and packaging. However, i just received an email stating evri are expecting a parcel from footasylum which could be the trainers i returned due to them being faulty. 44.99. Anyone can write a Trustpilot review. This is the last thing I buy from footasylum from here on.
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