Aboard the Seabourn Private Air aircraft, wheelchairs can be placed in cabin storage, rather than in the luggage bay. Our Destination teams on board can assist you with arrangements as needed. Assistive Listening Systems with portable receivers in the show lounges to assist guests who are hard of hearing to hear the shows. Your health and safety is our top priority as we provide you with the luxury experience you expect from Seabourn Private Air. without the battery are not allowed to be transferred from the ship to tender and/or from tender to shore. Guests simply log into My Account and select from the menu of benefits for their Membership level prior to sailing. 5. Light aircraft do not offer hot food. If a passenger confirmed on a Seabourn charter flight is unable to board the ship due to cancellation or delay of the charter flight, the passenger will receive a full refund for the complete itinerary that includes the cruise fare, charter flight fee, and applicable taxes, fees, and surcharges. Elegant jeans are welcome in all dining venues. Email SBN_Shorex_Access@seabourn.com or call 800-984-3225 for additional service. Promotional savings in categories F-B on the December 21st sailing and categories C-D on the December 27th sailing only. Cruising destinations . Seabourn highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. Since cruise ships operate in a strictly controlled environment, access can be tightly regulated. FACs only apply to U.S. resident bookings and are not available to guests who have requested refunds under Seabourn Shield. The addition of The Grill by Thomas Keller on Seabourn Quest further enhances that ships culinary choices with an elegant, upscale venue reminiscent of a classic chophouse. To protect your luggage, please be sure to mark each bag with the owners name, name of ship, sailing date and suite number. Requirements for your voyage may be found on Seabourn's website or by calling your travel advisor, Seabourn, or aadvisor visa service. Learn more about SeabournShield. Seabourn Club now tracks three sets of numbers. Affecting all Alaska sailings, Alaska tours and Canada & New England sailings that visit or transit Canada: Guests who are not citizens of the United States, Canada, the United Kingdom, Australia or New Zealand, may require a Temporary Resident Visa (TRV) to visit or transit Canada. At smaller airports, it is rare for passengers to see or interact with Customs and Immigration officials, although they are aware of each flight and occasionally meet a flight at the destination airport. Cruises with Seabourn are all-inclusive - with drinks, dining and gratuities included in the cruise fare. In some ports men and women should not wear shorts. Your onboard Cruise Sales Specialist (who is also your Seabourn Club Ambassador) is ready and able to tell you about exciting future itineraries, answer your questions, and can also secure your reservation on the exact suite and departure you want. In addition, every ship is divided into fire zones that are separated by fire screen doors that can be operated from the ships bridge and fire-rated bulkheads in order to minimize the risk of fire spreading beyond one fire zone. Guests booked on back-to-back voyages will receive one set of benefits onboard, regardless of whether the cruise is booked as one or more than one reservation. Yes. We recommend to book spa treatments as early as possible as space is limited. When you travel using Seabourn Private Air, you charter the entire aircraft the price does not vary with the number of passengers. FACs are non-transferable and non-refundable. 3. If you have booked your air travel through Seabourn and experience travel delays due to an airline service disruption, such as a flight delay, cancellation, or re-route on the day you are en route to your cruise, that will cause you to miss your original port of embarkation, Seabourn will work with the airline to find reasonable alternate flights to the next appropriate port at no additional air cost to the guest. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. Any changes will result in the cancellation of the entire air booking. Flight Ease is offered at an additional charge to your cruise fare. Tour Price does not include airfares; additional optional activities, cruise upgrades; meals or drinks not specified in Your Itinerary; passport fees; visas; vaccinations; medical assistance; government taxes and charges or any items or expenses of a personal nature. Compliance with customs and immigration procedures is required for all private jet flights. Sailed Daysis the running count of days actually sailed on board. Birth certificates can be an original, photocopy or certified original. Fuel System Shut-Off Valves in the Engine Control Room. Canary Islands with Seabourn Quest. Whether it's a warm blanket and a cup of gourmet hot chocolate as you drift along the Norwegian Fjords or a relaxing neck massage poolside, you'll feel that you're a member of a very exclusive club. IMPORTANT: Do not pack your passport, medications, cruise documents or airline tickets. 13. If a guest chooses this benefit and purchases shore excursions, they cannot later change the benefit. France Residents: 08 25 08 10 20 For further information on our relationship with airlines, please refer to your Cruise Contract. These flights traditionally experience high load factors and you could have difficulty getting a low fare - or a seat at any price - as an individual. Failure to have the proper documents may result in refusal of passage by Customs and Immigration authorities. Only one guests should book the vehicle. 2022 Seabourn. Guests should be aware that certain third party shore excursion facilities may not be fully accessible to guests with disabilities. We do not permit our guests to bring pets, therapy/companion animals, and other animals that do not meet the definition of service animals. After you make full payment, we reserve the right to pass any price increases to you for charges resulting from increases in airline fuel or other surcharges or government-imposed taxes or fees. Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. 5% booking discount on future cruises. Increased leg room, more comfortable seating and private amenities make the flight comfortable for all passengers. Diamond Elite Members receive complimentary normal laundry and pressing service throughout their cruise. Cancellation fees for certain shore excursions may be up to one hundred percent (100%) of the shore excursion price, depending on the shore excursion. $4,818. . Please note, Future Cruise Deposits are not considered onboard purchases eligible for Seabourn Club Points. Cancellations after the cruise final payment date will incur a fee up to the full cost of the ticket. Local representatives are independent service contractors for whom Seabourn acts solely as an agent. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure to verify all the flight numbers, departure and arrival times shown on your ticket and provide a telephone number contact. 2. Some benefits of the EZair program include: Cost savings: When you book your air travel through . Regent Seven Seas Cruises; Cruise Critic Community. It is prudent to photocopy the identification page of your passport and pack it separately, in case of loss or damage to the original. If a guest receives mail or a package, the guest will be asked to open it in a secure area ashore. Special Needs at Sea and Scootaround are vendors we recommend for delivery of mobility devices. Guests accrue Sailed Days but do not accrue Redeemable Sailed Days on the complimentary Milestone Cruise Award sailing. By latteluxurynews Last updated Jul 5, 2021. Otherwise, proof of name change (e.g. must be identical to those on your cruise documents. Due to high demand, online reservations are recommended, however, reservations can also be made on board. Regent, Silversea, Seabourn and Crystal tend to be the top end (with fares to match), and -- not coincidentally -- have the most included in the price. Seabourn assumes no responsibility for the items listed above. Seabourn is not able to arrange for wheelchair assistance at airports or train stations. You can bring as many bags as you choose aboard ship, but please be aware that airlines do have limitations. Transfers for disembarkation may be requested in advance through Seabourn Reservations or arranged on board. In some cases, it may be possible for your scooter to be stowed in the luggage compartment for use in the ports of call. Transfers for disembarkation may be either purchased in advance through Seabourn Reservations or arranged on board. Depending on the type of aircraft and length of flight Seabourn Private Air guests will have different catering options available. We seek, to the extent feasible, to accommodate guests with disabilities. Any changes will result in the cancellation of the entire air booking. Dear Prospective Guest: If you act quickly, Silversea is offering many cruises with greatly reduced Business Class airfare. our preferred partner, include up to 40% . You can secure an additional five percent savings off the fare of a future cruise -- over and above any other published savings for the voyage simply by booking on board with our Cruise Sales Specialists. All eligible shore excursions will receive the savings benefit once a guest chooses that as a preference. It is recommended that guests make every effort to contact Guest Accessibility and to submit a Special Requirements Information form (SRI) well in advance of the departure of their cruise and/or cruisetour. Cancelling your cruise for any reason will cancel any air bookings associated with the cruise, and fees will be applied if applicable. If you are on another Seabourn voyage please find the below information applicable to your cruise. Tickets are nontransferable and name changes are not allowed. To purchase a shore excursion online, go to Booked Guests on Seabourn.com and Book Shore Excursions & Spa. Under the current health environment, flight crews will minimize direct contact with guests onboard but remain ready and available to provide service during your flight. Seabourn is one of 4 or 5 providers of luxury cruises, where the level of service is very high: the price is pretty much all-inclusive. Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Driver's License. These appraisals form the basis for promotion decisions. Examples of reduced fares would include interline rates, travel advisor rates, friends and family rates, 3rd and 4th guests sharing a suite, charters, etc. Visitwww.tsa.govfor more details. This includes air travel to and from Canada, Bermuda, the Caribbean and Mexico. The jets undergo a deep cleaning procedure in between all flights, ensuring they meet all applicable U.S. Centers for Disease Control and Prevention guidelines. For guests wanting a fully customized private touring arrangement, they need to reach out to our Private Arrangement Specialists at destinations@Seabourn.com. For Booked Guests: Dining reservations for The Grill by Thomas Keller can be requested online prior to sailing, subject to availability. Call Us! If you are on another Seabourn voyage please find the below information applicable to your cruise. Local Seabourn representatives are unable to assist guests without advance transfer arrangements. Any fees related to seat assignments are collected by the airlines directly. Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Drivers License. We are pleased to recognize guests with a special gift from Tiffany & Co. when certain Sailed Day milestones are reached. All meals as indicated in the itinerary, both aboard and onshore. Please note that in your absence, you will need to provide for the care and supervision of your service animal. Guests use a special terminal called a fixed base operator terminal, or FBO. These options can be found with all other shore excursions available for your cruise and can be booked on-line or on board. Check with your travel advisor or Seabourn for opening dates on the various ships.). Logo Store; Find Your Roll Call; Meet & Mingle This is accomplished through planning, proper equipment, trained staff and audits, both governmental and internal. The magazine contains stories about places where Seabourn sails, lifestyle articles of interest to Club members and news from the ships and around the world. Changes to the booking after the cruise final payment due date may require cancellation and rebooking of flights. At the international level, regulation of our industry begins with the International Maritime Organization (IMO), a United Nations agency focused on the safety and security of shipping that is comprised of almost all of the countries in the world that have ships operating under their flags. employee, vendor rates, etc) and other cruises as may be designated by Seabourn in its sole discretion. We also recommend that you carry the immunization records with you in case they are required at any port of call. As a company, we are incredibly disappointed with the Departments new approach, and we have written to the Federal Minister to ask for a return to their previous way of doing things. Gold and Platinum Members choosing the laundry benefit receive one bag of laundry for every seven days (or portion of seven days) on board. The rental fee includes the exclusive use of a cabana at The Retreat. Embarkation times are noted on your itinerary. Some countries impose an arrival or departure tax, which cannot be included on an air ticket. Guests who have committed or been convicted of a crime may not be allowed into Canada. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. Shore excursion descriptions will include activity icons that will identify the level of activity required for the excursion. Full details of the coverage will accompany your preliminary cruise documents. While this technology enables mid-ocean access in virtually every part of the world, satellite service is frequently noticeably slower and slightly less reliable than land-based methods of access due to the motion of the ship and limitations of bandwidth. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, Mexico and the Panama Canal. Any associated costs related to or caused by an airline schedule change are the responsibility of the guest. Once opened, it will be inspected by security staff, who will retain it for delivery on board. These inspections ensure that our ships fully comply with the International Ship and Port Facility Security Code, an international law that was enacted after the tragic events of September 11, 2001. 5/5 - Excellent. If, due to any cause beyond our control, the air travel is unavailable or otherwise fails to materialize, to the extent permitted by applicable law, our sole liability will be limited to refunding the air price paid to us. ALL STATEROOMS INCLUDE: King-size Viking Explorer Bed with luxury linen. Please arrive at the ship no later than one hour prior to scheduled departure. The upgrade applies to one bottle per suite only. If you do not have the proper documentation and proof of vaccinations for your service animal required at a port of call, or if there are local quarantine requirements, your service animal will be denied the right to leave the ship. The first provides members with an additional 5% fare reduction beyond any other publicly available savings on select sailings . And, if you find that you need additional time, you can pay your Driver/Guide directly on an hourly basis to increase your allotted sightseeing time. If guests choose to add additional hotel nights, the complimentary hotel night will be forfeited as the airline schedule will no longer require an overnight to assure timely arrival to the ship. Its the quickest way to find savings on your itinerary. The air carrier may generate a Future Air Credit (FAC) memo. Downloadable daily activities, news, and menus for guests with laptops with screen reader programs. However, for your convenience, we suggest reservations for parties of six or more persons. We recommend booking your transfer no later than 60 days prior to departure. We recommend that you obtain all visas as early as possible to assure you are prepared to travel without interruption. U.S. citizens on U.S. roundtrip or "closed-loop" cruises: U.S. citizens who board a cruise ship at a port within the United States, travel only within the Western Hemisphere, and return to the same U.S. port on the same ship may present a valid US passport, U.S. Passport Card, Enhanced Driver's License or Trusted Traveler Program Card such as Nexus, Sentri or Fast Cards. Liability and Relation with Airlines To help maximize the cruise experience for our guests who are deaf or hard of hearing, Seabourn has made the following items available: At Seabourn we do not discriminate against individuals on the basis of disability. Should you have further questions please contactGuest Accessibility via email at Access@Seabourn.com. Simply click on the white "continue without all seats" button to finish booking without adding any extra fees. In some instances, name corrections will not be permitted and will require cancellation and rebooking of flights. Ships' registry: Bahamas. Please note: Transfers between most hotels in Venice are via water-taxi. Our Seattle management team also holds periodic drills with regulatory authorities. If the current available price exceeds the original airfare, the guest must pay the additional charge. The ability to provide assistance may depend on certain factors such as the weight or dimensions of the scooter. Seabourn only permits service animals on board, defined as those animals that are individually trained to provide assistance to an individual with a disability. Additional information concerning Customs matters will be provided during your cruise. Every person on board, including guests and crewmembers, is placed on an official manifest and may leave or enter the ship only after passing through strict security measures such as, by way of example: Every ship has a confidential security plan that prepares crewmembers to respond to foreseeable security threats. Departs 5 August 2023. Airline bookings are subject to flight schedule changes by the airlines. Our people understand to never assume that everything is being done as it should be. Depending on the facility and the needs of the guests, guests may be driven directly to the aircraft for boarding. Smoking of water-pipes, glass-pipes or other smoking devices is not permitted on board. As part of our Bespoke Collection, Seabourn has arranged a variety of half-day and full-day vehicle options in every port where possible. Every ship has a stand-by emergency diesel generator located on one of the top decks that is automatically connected in the event of a main engine room failure. Government-Issued Identification Day in the Spa Serene Area. For more information, consult your Customs Agency. Any fees related to seat assignments are collected by the airlines directly. Its menu features updated versions of steakhouse fare by Michelin-starred Chef Thomas Keller, complemented by a wine list personally curated by the chef. Guests earn oneRedeemable Sailed Dayfor each eligible day sailed on a Seabourn cruise, except when the cruise is a Milestone Cruise Award cruise, complimentary, at a special reduced-rate or is part of a charter.
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