* Very comfortable working with PCs and Microsoft Office, including corresponding functions (copy, cut, paste, toggle). Alight Easy 1-Click Apply.
Customer Care Representative, Human Resources - Virtual Job in Tampa Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, All Customer Care Representative Salaries, average salary for a Customer Care Representative is $37,003 per year in United States, The Ultimate Job Interview Preparation Guide. Copyright 2023 Grabjobs Pte.Ltd. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Alight Solutions Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 142 reviews Location All Ratings by category 3.2 Work-Life Balance 3.1 Pay & Benefits 2.8 Job Security & Advancement 2.8 Management 3.1 Culture Sort by Helpfulness Rating Date Language By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Get a free, personalized salary estimate based on today's job market. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . * At least 4 years of customer service experience, or a combination of education and experience: * High School diploma and 4 years of customer service experience, OR, * Associate s Degree and 2 years or customer service experience, OR, * A self-starter who has excellent communication skills (verbal and written) and the desire to provide the highest level of customer care and satisfaction, * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, * Ability to receive constructive feedback, then immediately and consistently apply it, * Ability to multi-task using several Windows applications at once while assisting a customer on the phone, * Flexibility to work a specified shift and extended hours as necessary, * Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, * Bachelor s or Associate s degree, or a High School diploma plus equivalent years of related industry experience. * Dependable, service oriented, honest, compassionate, persistent, and thrive in a working environment where you use your analytical & problem-solving skills to help others Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $28,700/year (for full time employees) and the estimated maximum base salary for this role of $64,100/year (for full time employees). Salaries at Alight Solutions range from an average of $46,253 to $120,077 a year.
Customer Care Representative Job Description - Gladly Job Details. 2023 We are Alight Solutions. This is a 6 months project and we offer Full Time Shifts (Rotating). * Bachelor s or Associate s degree, or a High School diploma and equivalent years of related industry experience. Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources! Alight SolutionsEasy 1-Click Apply Customer Care Representative, Human Resources - Texas Virtual (Work From Home) job in Springfield, MO. Because transformation takes a workforce.
55% feel they are paid fairly 11% above the national average Common benefits at Alight Solutions Benefits information is taken from job posted on Indeed. 105,000+ Customer Care Representative Jobs in United States (2,701 new) Customer Service Representative Tesla Tampa, FL Actively Hiring 1 week ago Customer Service Representative, Work. * Excellent communication & collaboration skills with strong ability to empathize with customers You will be notified during the hiring process which checks are required by the position. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Our BDC agents act as a primary point of contact between our clients and our sales team, taking charge of inbound business
Careers at Alight | Alight job opportunities then the employee has changed 1 company and 1 job. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. As a Customer Care Representative, a typical day mayinclude the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Careers in Customer Care At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs.
Customer Care Representative (Open to Eastern & Central Time Zones) Job * High School Diploma or equivalent is required, bachelor's degree a plus Our Customer Care incentive program, DRIVE, allows you to take control of your career and growth. Our story starts with a simple universal truth: Every business is a people business. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. We reward continuous improvement and encourage you to own your own development. READ MORE Awards and Recognition Our work with the most influential companies has been recognized across the world. Customer Care Representative Resume Examples. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. This job listing has expired and the position may no longer be open for hire. They inform them about products and services, answer their questions and resolve their issues. Check out our current jobs that have a virtual/work from home option. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. The mission of our customer care teams exemplifies the need for human understanding. 1999 - Want to receive job alerts for similar jobs? The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. Location: San Juan, Puerto Rico. We embrace the diversity, unique backgrounds, and individual perspectives of our people to create an inclusive workplace. READ MORE Important information: Every day, our customer care representatives are on the front-line of care, advocating for peopleensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. * Utilize your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service. This may include additional research and ongoing casework. Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries.
Customer Care Representative - Open to Alight Alumni Only at Alight Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Customer Care Representative Human Resources. Explore open roles at Alight. Our story starts with a simple universal truth: Every business is a people business. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. * Experience in one of the following industries is preferred: Health Care, Human Resources Services or Financial Services. Alight unlocks enterprise growth for the worlds most influential companies with future ready human capital and business solutions. Find out if you meet the requirements! West Region States: Arizona, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Wyoming Apply for Sr. The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. Travel We are brave in spirit, act decisively, learn quickly and get it done. East Region States: Delaware, Florida, Georgia, Indiana, Maine, Maryland, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, Washington D.C. West Virginia Customer Care Representatives interact with the company's customers and are responsible for answering questions, solving problems, handling complaints, taking orders and promoting products and services. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Customer Care Representatives or Customer Service Representatives are tasked with keeping clients satisfied. You can also receive alerts via instant message. Try to use specific examples from your work or school history that relate to the question asked. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com .
Customer Care at Alight Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. Depending on the location, skills, and experience, a customer care representative earns between 66,700 NGN and 196, 000 NGN respectively per month. Our values are the essence of who we are: We believe in the power of people and know that the best ideas can come from anywhere. You will be notified during the hiring process which checks are required by the position. Valoras trabajar con compaeros comprometidos y lderes amables que les importa el bienestar de sus empleados y clientes. Join our team. Alight Solutions Find out if you meet the requirements! We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Required Skills. Apply for a Alight Solutions Customer Care Representative, Human Resources - Virtual job in Miami, FL. The mission of our customer care teams exemplifies the need for humanunderstanding. View Job description, benefits and responsibilities. * Able to work independently and to adapt to a rapidly changing environment Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
Customer Care Representative, Human Resources - Virtual - LinkedIn Please note that all salary figures . Benefits start on your first day of employment, Programs & activities that give back to our. The role of a Customer Service Representative is to help customers understand the products and services being offered by a company. Position: Alight Alumni Customer Care Representative I<br><p><br><br><u>Job Description</u><br><br></p><p>This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative.<br></p><p>As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Si es as, entonces ReedGroup es para ti! * A demonstrated successful work history in customer service, insurance, or related field. Our people are our greatest assets at Alight Solutions because People Matter! AS A CUSTOMER CARE REPRESENTATIVE, A TYPICAL DAY TO INCLUDE THE FOLLOWING: * Handling a high volume of inbound calls from our clients employees as well as conduct outbound calls for follow up as required, * Greeting the employee, answering concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and/or human resource related services, * Processing transactions such as, but not limited to, health enrollments, tax updates, direct deposit updates, 401k withdrawals or contributions, and retirement elections, * Utilizing your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service with appropriate empathy statements as needed, * Recognizing/acknowledging the need for additional research in order to resolve any issues reported by the customer, and handle this casework throughout shift, * Accessing customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight Solutions policies and procedures. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Get the latest news and information. Learn how this feature works.
Customer Care Representative, Human Resources - Texas Virtual (Work At Alight, we are reimagining how people and organizations thrive. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Si es as , entonces ReedGroup es para ti! Every colleague shapes how Alight can become better, stronger and brighter together. Our story. Alight Solutions Easy 1-Click Apply. * Use productivity and quality data & metrics to achieve superior customer service results The average salary for a Customer Care Representative is $37,003 per year in United States, which is 4% lower than the average Alight Solutions salary of $38,792 per year for this job. Fully bilingual on-site outsourcing services in: We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment.